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February 2017

22 Feb INFOGRAPHIC: Online Reputation is for Lovers

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INFOGRAPHIC: Online Reputation is for Lovers
Companies show their customers love in a variety of ways… Boost your online reputation and show your customers some love with a gift, a phone call, or some extra attention. We like these four: a free cup of coffee, cash back, a social media shout-out or a personal phone call. We at WebPunch even use some of these in our own giveaways. Don’t limit yourself though—get creative! Offer customers something that's unique to your company, throw one of your clients a party, or ship them a pint of their favorite ice cream. What about that Ritz-Carlton story where a customer was stressed from a busy work week? The concierge offered her a day at the spa, but since she had no time, they brought a candle to her room instead. She was blown away and became a lifelong customer. From then on, every time she visited the hotel there was a lit candle waiting for her in her room. When it comes to celebrating your customers, show them that you care in the moment.
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20 Feb Spread the Love with Facebook Campaigns

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Spread the Love with Facebook Campaigns

Spread the love and get some love by launching your next Facebook campaign.  Get creative and bring your audience closer. Last October we celebrated National Women's Small Business Month by highlighting successful businesswomen that inspire us. We wrote about where they came from, what they are...

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07 Feb Online Reputation is for Lovers: Featuring Facebook

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Online Reputation is for Lovers: Featuring Facebook

If you’re looking for the most online review love, head to Facebook.

  According to a WebPunch study, Facebook garners 38% of business reviews, a close second to Google’s 41%. Of those reviews, 92.1% of them are four or five-star ratings—that’s some love.
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02 Feb Responding to Online Reviews—Because it’s Good Practice

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Responding to Online Reviews—Because it's Good Practice
Oh man, that dang internet is noisy—Information galore. Companies and personalities have websites priced in the tens of thousands of dollars. Everyone has the best product, the most sought-after service, and everyone is number one. . . that is, until you look at their reviews.
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