Things You’ll Love About Reputation Management Software

As a business owner, you’re juggling dozens, maybe hundreds of locations and tasks and you don’t have time to go skimming through countless reams of data and information to make educated decisions about your brand. Instead, you need access to points of information that are clear and concise; ones that enable you to make those […]

Want Your Business Listing First in Online Search? Ginger Tells All!

I have a little confession to make.  I love Rand Fishkin from Moz. Yes, there is a little crush going on here! How can one not love that crazy ‘stache?  Besides having a little crush on Rand Fishkin, I think that Moz creates some great content around local SEO, and we constantly look to them […]

Yelp’s Not Currently Recommended Folder

Let’s talk about Yelp! So…Your company has been doing great work and your satisfied customers want to post a great review for your company on Yelp. Fantastic! Satisfied Customer posts her 5-star review on Yelp and goes her merry way, never considering the possibility that the review may disappear. And why should she? Her job […]

In Your Corner: How Google Reviews Calculates Value of Star-Ratings

  As Reputation Defenders at WebPunch, our team is on a first-name basis with Google. We’re known for being super savvy when it comes to understanding the online review environment and comprehending the ins and outs of the number one search engine. That’s why we were surprised to discover that the simple star-rating system for […]

A Guide To Knocking Out Unofficial Facebook Pages

It’s not uncommon for a business to have an Unofficial Facebook page—it’s also common for such pages to frustrate and annoy business owners. An Unofficial Facebook page is a business page that appears to be a legitimate page for your company only it wasn’t created by you, it contains incorrect information, and it isn’t active […]

Top 8 Local Ranking Factors You Need to Know

Every year, with the exception of last year, SEO company MOZ has released its survey results of online businesses’ top ranking factors. It’s a useful tool when companies want to see how these algorithms affect ranking when a search is performed for their business.