Ho, ho, ho, yawls! Have we got a treat for you: Santa's eight reindeer. Have you ever really known them? Like really gotten to understand them? While we didn't have drinks with them or anything (yet!), we totally get them. Want to meet them? Want to get to know them? They've each got their own weird, wild story and of course, their own unique personality. Read on!
Being kind to each other should be a year-round thing, we think. But doing good deeds comes out in full force around the holidays: It's cold (in the northern hemisphere at least) and people are huddling inside with family and friends over warm food and good times. Unfortunately, not everyone is so lucky. That's why people hit the streets with random acts of kindess, help out at a local food bank or homeless shelter, or send a gift or letter to a soldier overseas or someone who's down and out. Every season, WebPunch gets more creative in how we want to give back. Don't get us wrong, we understand that this is only a drop in the bucket, but our goal is to put a smile on someone's face, make them feel a little more comfortable, and share the joy with someone who may be having a rough year.
Merry Christmas, WebPunchers. I'm Matt Jones, your Professor of Online Reputation Management. It is Christmas time, a time of year those of us at WebPunch look forward to. I wanted to start this videocast by giving you a quote by Charles Dickens. He said, "No one is useless in this world who lightens the burden of another." One of the reasons I love this quote is I feel so happy during Christmas time. Part of the reason is because there are so many opportunities for service and as a business owner, sometimes we might think, "Okay, well, I'm really here to make as much money as I can for myself and my company and how is reaching outside of what I'm looking for really going to benefit me?"
Some animals hibernate during the holiday season, but we humans just eat right through it. Fine by me! The last couple of holiday seasons I’ve taken it upon myself to relieve my folks of the holiday cooking duties and put my own culinary education (from Johnson & Wales University in Denver) and passion to good use. Last Christmas I cooked a standing rib roast. This Thanksgiving I cooked the turkey (for the first time!) and most of the sides. For Christmas, I’m hoping to return to my dear rib roast, but from a different angle, which I’m still working on.
When you think of someone working remotely, you may imagine them meandering downstairs from their room after waking up, casually turning on their computer before brewing some coffee, readying themselves for a relaxing day of work, possibly in their pajamas. Well . . .I hate to break it you, but that may be right in some cases, but it’s not all bad.
"The customer is always right." These words were said famously by Harry Gordon. Is the customer always right? I don't think so. I'm Matt Jones, your professor of WebPunch's School of Online Reputation and today, we're going to be talking about your employees and how to make them happier. And why, sometimes, that customer just is flat-out wrong.