The Perfect Juggler: Balancing Life + Work

Your mission, should you choose to accept it, is to pick up several hundred balls and start juggling. Higher! More! What? You haven’t been trained in the fine art of juggling? Carrying too many balls? Alright, how about instead you just have a seat and join the WebPunch team as we discuss the very delicate […]

Meet Your Cornerman: Rachel Noel

Rachel Noel is the Ultimate Review Champion. We are thrilled to pieces to introduce you to our own Rachel Noel! She was the first-ever Review Response Guru and has since trained and formed the entire WebPunch Review Response Team. She is literally PURE sunshine and her incredible way with words lets our clients, as well […]

Customer Feedback Service – What You Need to Know

Let’s be honest, shall we? I’ll start. Numbers are important but let’s face it, we can’t all be good at math. In fact, the new math that my kids are doing these days makes me break out in hives. When I was in high school I was encouraged to drop trigonometry (I didn’t need to […]

Meet Your Cornerman: Matthew Van Deventer

Matthew Van Deventer is WebPunch’s very own premier researcher, investigative journalist, content writer and podcaster. His ability to capture the scoop is surpassed by none and we are lucky to have him as part of the content team.

How to Set Up Your Business Listing on Yelp

So we’ve told you about Disappearing Reviews on Yelp and have shown you the Hierarchy of Yelp from the standpoint of consumers; but all of this is meaningless if your business hasn’t made its way to Yelp. Let’s backtrack a bit – we want to let you know why WebPunch believes that your business needs […]

Responding to Reviews – The Right Way

There are just some things you need help with. You have a dentist who cleans your teeth, a doctor who monitors your health, a lawyer to handle legal matters, a stylist who cuts your hair, and kids who do your dishes.

INFOGRAPHIC: Companies Who Respond to Their Reviews

Responding to online reviews has increasingly become a business’s most important tool for capturing new customers and retaining the ones they have. As an online reputation management company, we at WebPunch are champions of the online review and of responding to those online reviews, both positive and negative. We want to understand how and when […]