Thumbtack could be your ticket to more leads.

As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on

Ever since first writing about the Nextdoor app, we’ve been hooked. It’s a great way for businesses to integrate into their immediate and neighboring communities, generate new leads based off of recommendations from

I have to admit that even recently, I have threatened people. There wasn’t any talk of placing their prized stallion’s severed head next to them while they slept or anything. I didn’t grab

Sometimes when we’re up late at night, scrolling through business’s reviews, you know, just to wind down for the evening, we start to wonder what to do with all those reviews from years

Ever wonder which days of the week people like to post reviews the most? What about whether or not the day the review gets posted correlates to the business’s industry? No? Just us?

There’s a Change.org petition that’s only 331 signatures away from the 25,000 limit, making it a legitimate movement. The petition calls for Yelp to remove all online reviews about doctors since they are

Men may be from Mars and women from Venus, but we wanted to know who posted the most online reviews on planet Earth. So we looked into it and discovered a lot more than

Review management and what you can do to look your best online when people are doing searches for your business. I’m Matt Jones, one of the co-founders of WebPunch, and last week I was

Hello there, business owners!

What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into

What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine

Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google
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