Online Reviews

What Are Google Local Guides?

As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on

Read More »

Nextdoor’s Big Flaw

Ever since first writing about the Nextdoor app, we’ve been hooked. It’s a great way for businesses to integrate into their immediate and neighboring communities, generate new leads based off of recommendations from

Read More »

Responding to Old Reviews?

Sometimes when we’re up late at night, scrolling through business’s reviews, you know, just to wind down for the evening, we start to wonder what to do with all those reviews from years

Read More »

Review Management [VIDEO]

Review management and what you can do to look your best online when people are doing searches for your business. I’m Matt Jones, one of the co-founders of WebPunch, and last week I was

Read More »

Why It’s A No-No To Buy Reviews

What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into

Read More »

Google Glitches and Mayhem: Google Reviews

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was

Read More »

Social Media Trends for 2023

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

Read More »

How to Get Online Reviews

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google

Read More »