What We Can Learn From Highly Reviewed Industries
In today’s increasingly digital world, online reviews are the lifeblood of every business. Consumers are becoming more wary of which brands they use. Without reviews attached to business, regardless of true quality, a customer will probably not even look beyond the landing page. Online reviews drive customers to a business’ website, generating more traffic and […]
Newsweek’s Top Ranked Customer Service Companies in 2020
In 2019, Newsweek began its annual collaboration with Statista, an online data and statistics company, to collect information and produce its annual list of top-rated businesses for customer service. Each year, the survey is given to more than 20,000 customers in the United States and provides insight into customer satisfaction levels at brick and mortar […]
Meet Santa’s Reindeer!
Ho, ho, ho, yawls! Have we got a treat for you: Santa’s eight reindeer. Have you ever really known them? Like really gotten to understand them? While we didn’t have drinks with them or anything (yet!), we totally get them. Want to meet them? Want to get to know them? They’ve each got their own […]
WebPunch Gives Back
Being kind to each other should be a year-round thing, we think. But doing good deeds comes out in full force around the holidays: It’s cold (in the northern hemisphere at least) and people are huddling inside with family and friends over warm food and good times. Unfortunately, not everyone is so lucky. That’s why […]
Yelp: Should Doctors be Exempt from Online Reviews?
There’s a Change.org petition that’s only 331 signatures away from the 25,000 limit, making it a legitimate movement. The petition calls for Yelp to remove all online reviews about doctors since they are unable to respond sufficiently because in doing so, they could violate the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which […]
