WEBPUNCH SOLUTION

ONLINE
MONITORING

Have eyes anywhere your business shows up online and be the first to know when you have new activity or a new review on your page.

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% of reviews posted on Google vs other sites
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% of positive reviews vs negative posted
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% of negative Yelp reviews vs positive
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Average star rating of a WebPunch client on Google
Online Monitoring 3-04
Online monitoring

After a customer has experienced your business, they may be reluctant to head straight back to the source with their concerns and frustrations about your brand. Online channels offer a sense of anonymity that empowers these clients to share their feelings and experience with your potential clients. Further, clients who have had a negative experience are more motivated to voice their concerns on review sites, which can damage your online reputation.

Software made easy
(No, but really)
WebPunch’s Online Monitoring software makes it easy. With up-to-date alerts when a new review is posted and user-friendly filters to identify trends, you’ll receive a comprehensive overview of your real-time online reputation.

Don’t believe us? Just read what our client had to say >>>

It's a rare thing in 2021 to get personalized, stellar customer service.

“When I sent an email to WebPunch for a little help (because I always need a little help with platforms new to me), I was blown away to have a rapid response with a personalized video tutorial, in my account, created for me, answering my question and providing more helpful hints for navigating WebPunch. WebPunch makes it a breeze to send feedback requests and gauge how we're doing. It automates the posting of our customer reviews. It's easy to track online ratings. I get a review alert in my email inbox every time a review is posted. They take the work out of this kind of work, so I can focus on other marketing efforts.”
Jessica White
Sales & Marketing Specialist, Pillar To Post Home Inspectors
we believe in your business

We’re confident that you can cultivate wonderful customer reviews. But just like the most experienced skydiver wouldn’t jump out of a plane without a parachute, we believe in the value of being prepped and ready for reviews of any kind. Whether clients are saying positive or negative things about you, it’s of paramount importance that you as a business owner listen to them using online monitoring software.

ARE YOU LISTENING?

Doesn't this sound great?

Let’s talk! Learn how our solutions work well together.