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WEBPUNCH, LLC

Mobile and Web Application Privacy Policy

Last modified: April 20, 2017

 

Introduction

WebPunch, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

  • The types of information we may collect or that you may provide when you download, install, access or use the WebPunch Mobile Application or WebPunch Web Application (collectively referred to as the “Apps”).
  • Our practices for collecting, using, maintaining, protecting and disclosing that information.

 

This policy applies only to information we collect in the Apps and in other electronic communications set through or in connection with the Apps.

 

This policy DOES NOT apply to information that:

  • We collect offline or on any other Company apps or websites, including websites you may access through the Apps.
  • You provide to or is collected by any third party.

 

Our websites and other apps and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with or use the Apps. By downloading, registering with or using the Apps, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Apps after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Children under the Age of 13
The Apps are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@webpunch.com.

 

Information We Collect and How We Collect It
We collect information from and about users of our Apps:

  • Directly from you when you provide it to us.
  • Automatically when you use the Apps.

 

Information You Provide to Us.
When you download, register with or use the Apps, we may ask you to provide information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier by which you may be contacted online or offline (“personal information”).
  • Information that you provide by filling in forms in the Apps. This includes information provided at the time of registering to use the Apps, subscribing to our service and requesting further services.
  • Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.

 

Through your use of the Apps, you may also provide Us information with respect to the persons who have had an experience interacting with your business and to whom you direct us to solicit feedback regarding the person’s sentiment with respect to that interaction (generally, unless you direct us otherwise, this information comprises the full name, email address, physical address and sale amount of the person to whom you want us to solicit feedback).

 

Automatic Information Collection And Tracking.
When you download, access and use the Apps, it may use technology to automatically collect:

  • Usage Details. When you access and use the Apps, we may automatically collect certain details of your access to and use of the Apps, including traffic data, location data, logs and other communication data and the resources that you access and use on or through the Apps.
  • Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number.

 

If you do not want us to collect this information do not use or download the Apps or delete it from your device in the cases of the Mobile App.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps or other online services (behavioral tracking).

 

Information Collection And Tracking Technologies. The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our Apps.
  • Web Beacons. Pages of the Apps and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

 

How We Use Your Information.
We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the Apps and its contents, and any other information, products or services that you request from us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your account, including expiration and renewal notices.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you when Apps updates are available, and of changes to any products or services we offer or provide though it.

 

The usage information we collect helps us to improve our Apps and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Apps according to your individual interests.
  • Speed up your searches.
  • Recognize you when you use the Apps.

 

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us your preferences.

 

We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

 

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Apps’ users is among the assets transferred.
  • To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including the Apps End User License Agreement, and for billing and collection.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of WebPunch, LLC, our customers or others.

 

Your Choices about Our Collection, Use and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  • Tracking Technologies. You can set the Apps to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, the Apps may then be inaccessible or not function properly.
  • Promotion by the Company. If you do not want us to use your personal information to promote our own or third parties’ products or services, you can opt-out through the device’s privacy settings. You can also always opt-out by sending us an e-mail stating your request to hello@webpunch.com.
  • Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out through the device’s privacy settings. You can also always adjust your user advertising preferences by sending us an e-mail stating your request to hello@webpunch12.com.

 

Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our Apps that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to hello@webpunch12.com.

 

Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

 

Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you by an in-App alert the first time you use the Apps after we make the change.

 

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:

hello@webpunch.com

888.580.5897