We’ve all gone to leave a review and then been asked to ‘login’ or ‘create an account’ and thought, ‘yuck, I don’t have time for this!’. Enter Facebook Authentication. There are 1.65 billion monthly active Facebook users which means there is a very good chance the consumer has an account, can login with just a […]
By using Facebook as a customer service platform, you can quickly implement a process and platform that people know how to use and reassure them that you will respond by achieving your “Very Responsive to messages” badge.
Facebook Unofficial Pages are real and they can wreak havoc on your online reputation. These pages are coming from one of two avenues: a Facebook user creates a page with the name of your business that exists in tandem with your official page, or a page gets created by Facebook because you don’t currently have […]