Facebook Unofficial Pages, They’re a Problem!
Facebook Unofficial Pages are real and they can wreak havoc on your online reputation. These pages are coming from one of two avenues: a Facebook user creates a page with the name of your business that exists in tandem with your official page, or a page gets created by Facebook because you don’t currently have […]
3 Tips to Proactively Manage Your Online Reputation
It could be argued that your brand’s reputation is its most important asset. Word-of-mouth marketing is a strong driver of referrals and a great customer experience can go a long way in driving future sales. Consequently, a poor customer experience can create serious implications for a company as well as scare away future business. That’s why staying on […]