Unwrapping the Mystery of Missing Google Reviews This Holiday Season

Why Google Reviews Go Missing If you’ve noticed a Google review disappear from your Google Business Profile (GBP) in the past year, you’re not alone.  Much like plumbing the dark recesses of outer space, trying to understand Google and its algorithms is often beyond our capabilities. There are still some conclusions we have been able […]

Five Reasons Why Yelp Isn’t the Worst Website for Business Owners

I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp.  The international platform that attracts more than 178 million unique visitors each month has created enemies among business owners since its inception in 2004. Back then, it was simply an email […]

Google Glitches and Mayhem: Google Reviews

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was that “suggested edits” had been automatically applied to their Google Business Profile (GBP), and as a result, all of their reviews disappeared. […]