The Future of Feedback is Here: 5 Benefits of Video Testimonial Feedback

Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation?    Good news! It’s about to get even better.    Until now, you only had one option for customer feedback surveys — reading. That’s about to get a big upgrade!    One thing is clear. People […]

The 24-Hour Rule: How to Close The Loop Like a Boss!

Let’s face it! We live in a world entirely infatuated with data.    Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense.   Many businesses today are drowning in data, so much so that they can’t take action on the valuable feedback they are receiving.    But it’s […]

The 5 Telltale Signs Your Brand Needs Online Reputation Management

Since 2018, studies have indicated that 97% of businesses believe that online reputation management is essential. Yet only 3% of all businesses devote time or resources to protect their reputation.  Why is that?  It would seem logical that if businesses are aware of the problem, they will allocate time or money to solving it. Nonetheless, […]

5 Ways Real Estate Agents Can Build a Strong Online Reputation Quickly

Real estate is a tough business. No one needs to tell you that.  It takes hard work and dedication to build up a word-of-mouth reputation, and for the lucky ones who have it, you know the power that comes with a testimonial from a close friend or relative. Although a stellar word-of-mouth reputation is helpful, […]

Rethinking Your Brand: How Review Responses Are a Powerful Marketing Tool

How is your relationship — with your customers?  If you’re not sure, here’s a fun yet educational experiment. Have a close friend ask Google for “_________ service near me” and see what results come up.  If this simple exercise scares you as a business owner, chances are you already know the answer to the question […]