How Online Reviews Have Been Used to Take Down Businesses
When it comes to online reviews, most of the time we remain positive as we discuss the benefits that come when businesses start paying attention to online reviews. But what happens when consumers use the online sphere as a resource to take down a business as a part of a political or social movement? […]
Yelp is Killing Today’s Referral
Today’s online reviews are yesterday’s word of mouth referrals. But one review site you may have heard of called Yelp could be ruining that.
Cashier-less Amazon Go Store Hits Customer Experience Mark
QUICK FACTS: Amazon Go Open Date: January 22, 2018 Size: 1,800 square feet Location: 2131 7th Avenue Seattle, Washington Hours: 7AM-9PM, Monday-Friday Technology Used: Computer vision, deep learning algorithms, sensor fusion Beta Version Open Date: December 5th, 2016 (It was built in Amazon’s Day 1 building, or Amazon Tower II, and only open to employees.) […]
Iceland Leads the Way in Gender Pay Parity—Where’s the U.S.?
In Iceland, it is now illegal to pay men more than women.
Bitcoin Users Put Tokens Down on Online Reviews
Despite being one of the most relied-on resources for customers looking to choose a product or service, the online review world has a couple of black eyes— it’s not always as transparent and forthcoming as we’d like it to be.
Q & A with Executive Coach and Strategist, Matt Gray
Name: Matthew Gray Company: The Rocky Mountain Innovation Lab Title: Executive Director, Coach and Strategist Professional Background: Community service and leadership programming in colleges, teaching leadership courses, consultant Alma Mater: The Johnston Center for Integrative Studies at the University of Redlands Last Book You Read: Stealing Fire Advice you’ve been given and actually used: […]
Employee Engagement Means Better Business, More Revenue
Employees itching to get home? Do they have a bad case of twitchy legs, bouncing up and down on their toes in end-of-day anxiety? Maybe they’re sedentary, sitting at the desk all day because they didn’t have time for a walk or gym session. Perhaps they’re on their feet all day, in and out of […]
Fasting for a Healthy Business Reputation
In January food and beer sales take a dive and gym and yoga studios see more business. The world is eager to start the new year off right, take advantage of a fresh start, and shed the grime and weight we’ve built up over the previous year and holiday season.
Get Your Dream Team with a Strong Employment Brand
A company’s front-facing image is more often than not the conversation around its brand. But what about a company’s employment brand?
Thinking Outside the Turkey For the Holidays
Some animals hibernate during the holiday season, but we humans just eat right through it. Fine by me! The last couple of holiday seasons I’ve taken it upon myself to relieve my folks of the holiday cooking duties and put my own culinary education (from Johnson & Wales University in Denver) and passion to good […]