Huzzah! At long last, it seems as though Google Reviews have returned in full, meaning that you can now see new reviews and respond to them with full functionality. We at WebPunch just wanted to give you a brief update on what’s happening with your Google My Business page and reviews. Here’s a bit of a recap:

It appears that all reviews that users have submitted during the time Google Reviews were down (about March 20th to May 12th) are now visible on your GMB listing. Previously, these reviews were not visible to the public, but that seems to have changed! It also means that WebPunch will be busy in the coming weeks responding to these reviews as well as any new ones that come up.

This is a huge step forward for many businesses, as communicating with customers and showing them that you’re listening goes a long way in building trust in your brand. We’ll continue to keep you posted if anything changes, but for now, let’s celebrate!