Moz Report: Google Reviews Just Became More Important Than Ever

It’s no secret that your online reviews matter. The first-hand experiences of your customers explaining what you did right and how well you did it, in tandem with their 5-star ratings, go a long way in boosting your online reputation and inviting others to give your business a try. But, have you ever considered how […]

When Companies Take A Stand

Corporate Social Responsibility, or CSR, is not a new idea, and its importance as part of a brand’s strategy seems to grow every year. Communication professionals and marketers have been aligning brands with social movements and environmental causes for years. Although our instinct and manners may tell us that controversial topics are better left untouched […]

Negative Reviews: Avoid the Courtroom Drama

The experiences that your clients have with your business and share online is more than word of mouth advertising; it’s where potential customers can get a sense of the kind of service you may provide them with. Studies tell us what we already know; most consumers used the internet to find a local business in […]

Some Great News About Google Reviews

Huzzah! At long last, it seems as though Google Reviews have returned in full, meaning that you can now see new reviews and respond to them with full functionality. We at WebPunch just wanted to give you a brief update on what’s happening with your Google My Business page and reviews. Here’s a bit of […]

Google is one step closer to restoring review functionality

We are one step closer to having reviews and responses back on Google! After a two-week suspension of many of their business-focused services due to COVID-19, Google is now allowing business owners to respond to reviews that were posted before the service was turned off. This is a terrific step forward, as it allows WebPunch […]

COVID-19 + Google Reviews Enabled Again!

We have great news! While many Google features are still down due to COVID-19, consumers are now able to leave reviews for businesses again. When a user submits a review, they see the message below. The consumer is then able to see their review on the business’ page, although the review won’t be public until […]

COVID-19 + Google My Business Update

Things are changing rapidly from moment to moment and we are thinking of you all. Due to COVID-19, Google My Business has temporarily placed restrictions on their review services. Customers are unable to post reviews on Google, and at the moment, businesses are unable to respond. Google released a statement explaining that they are reducing […]

Dear Yelp, You Have Your Head Up Your A$$ (Part 2)

Dear Yelp, Last week some of our clients were visiting Denver and I took them out for lunch. It seemed the perfect opportunity to conduct a Yelp experiment so I made sure that my Yelp app was installed and ready to go. Upon arriving at the restaurant, I was asked some detailed questions such as, […]

Want Your Business Listing First in Online Search? Ginger Tells All!

I have a little confession to make.  I love Rand Fishkin from Moz. Yes, there is a little crush going on here! How can one not love that crazy ‘stache?  Besides having a little crush on Rand Fishkin, I think that Moz creates some great content around local SEO, and we constantly look to them […]