If you’ve noticed that some of your Google reviews have mysteriously disappeared, you’re not alone! A recent glitch in Google’s algorithm has affected business listings, causing reviews to vanish or review counts to display inaccurately. While this issue may have caused concern for business owners and customers alike, the good news is that Google is aware of the problem and actively working on a fix.
What’s Happening?
Starting last Friday (February 7, 2025), businesses began reporting that reviews were missing from their Google listings. Some noticed a drop in their total review count, while others saw inconsistencies in the displayed numbers. It appears that Google’s spam filter may have been overly aggressive, inadvertently filtering out legitimate reviews along with any potential spam.
Are the Reviews Gone Forever?
The missing reviews are likely still attached to your business page but are currently not visible. We believe this issue is temporary and that Google will reinstate the affected reviews soon. While Google has yet to release an official statement on the cause, we anticipate that they will roll out a fix within the week.
What Are We Doing About It?
We’ve taken a proactive approach by analyzing detailed reports from our software to determine how many of our client’s reviews, if any, have disappeared from listings. Additionally, we have already reached out to Google support and are awaiting further updates. While we have yet to receive an official response, we will continue to monitor the situation and provide updates as soon as more information becomes available.
What Should You Do?
For now, there’s no need to take any action. Since Google is already aware of the problem, they will likely restore missing reviews automatically. However, if you have any concerns or specific questions about your business listing, feel free to reach out to us. We’re here to help and will keep you informed every step of the way.
Stay Tuned for Updates
We understand how important reviews are for your business, and we’re optimistic that this issue will be resolved soon. In the meantime, continue engaging with your customers and encouraging new reviews, as Google’s system will likely return to normal soon.
If you have any questions or need assistance, don’t hesitate to get in touch with us at hello@webpunch.com. We’ll update you as soon as we receive more information from Google!
