What’s Up With Google’s Verification Process?

Photo by Mitchell Luo on Unsplash It’s an exciting day! You decided to claim your business on Google! But wait. Now you have to verify your listing, as well?  We understand—you’re absolutely ready to start posting up-to-date information on your Google Business Profile. However, the verification process can take several weeks, depending on the responsiveness […]

Simple Steps: Claiming Your Yelp Page

Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it existed.  A nightmare situation! You know you want to make sure the information about your business is correct and respond to your […]

How To Ensure Your First Google Review Will Post

You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you they did and even showed you their review—but you can’t see it. What gives? We wrote about this at length in Google […]

Why It’s A No-No To Buy Reviews

What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into quick fixes and pony up a little cash for the next easy thing, but the old adage stays accurate—if it’s too good […]

How to Improve Your Online Reputation in 2023

What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine this—You’re perusing the web and you happen to come across something unfavorable about your business. OH NO! Before you sound the alarm, […]

From Google Business Profile to New Merchant Experience: What’s Different?

Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that 83% of users found the new change difficult to navigate. Here at WebPunch, we’re ready to roll with the punches and we […]

Social Media Trends for 2023

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small businesses, multi-unit locations, or franchise locations get seen? By paying attention to the trends. But isn’t social media an ever-changing amalgamation of […]

How to Get Online Reviews

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google Business Profile, a Yelp account, or a Facebook Business Page, you’re going to need reviews to be noticed. In fact, a lack […]

Top Five Reasons Reviews Get Removed From Google

We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had a real experience with your business. Or, you’ve received a detailed negative review from someone whose name cannot be located in your […]