5 Reasons Female Entrepreneurs Rock!

We’re celebrating National Women in Small Business Month! It’s a great time to be a woman of commerce and here are five reasons why they rock, why they’re great for business, and what’s next.

It’s #NWSBM Here’s how far We’ve Come

October is Women’s Small Business Month. And as a Small Business started by a (you guessed it) woman, well we celebrate all it takes to be successful and make your mark as a small business. When we look at women entrepreneurs today, there are more than 9.8 million women-owned businesses in the United States. But […]

How to Have a Failproof Houzz Keyword and Photo Strategy

How do you get noticed on Houzz? Besides doing great work and providing awesome service (because we know you’ve got that part down) standing out on the site is a huge part of it! Houzz as a review website is seriously cool – think HGTV meets Angie’s List meets every home catalog that you drool […]

Talk to Customers THEIR Way and Never Look Back!

We all get in those habits: Pre-populated emails, ‘call this line’ for help, shortcuts here and there that SHOULD make things easier and faster for all, right? We think we are totally helping out our customers since all these channels = Hey look at us, we are available for you! But if our customer wants to hear from […]

Why Houzz Matters; and Matters a Lot!

Houzz was the brain-child of a couple who had just remodeled their home the good ol’ fashioned way: With a bunch of home magazines and referrals from people they know. But this combo did not stack up in making their house dreams a reality.

Lesser Known Review Sites to Keep on your Radar

The Goliath sites for online reviews are always top of mind for you the fabulous business owner, marketing manager, operations maven.  We are talking Google, Yelp, Facebooks of the world. But the interwebs is a vast and varied world and it’s our job and your job to look in every nook and cranny if we are […]

How to Celebrate your Customers on Social Media

DOWNLOAD YOUR FREE Celebrate Your Customers Templates HERE   Simply Open the PDFs in Adobe Acrobat and select “Edit PDF”. Than swap out the text and graphics with your own and post to your favorite social media platform!

Don’t Skimp when Responding to Negative Online Reviews

Don’t Skimp on Responding to Negative Online Reviews, Acknowledge Them Just a handful of negative reviews, even among thousands of positives, can bring down your average rating. Eighteen one or two-star ratings out of 20,000 positives will leave your business rated at a three and a half or four. While four stars may sound pretty […]

How to Remove Bad Reviews from Google and Yelp

Look no further you vigilant online reputation masters! If your Google or Yelp page is plagued by a review that contains false or inappropriate information, you do have options. We will show you step-by-step how to get a review removed from your Google or Yelp page. Both of these sites have very clear content guidelines that […]

When a Negative Review is Posted, This is Not the Time to Hide, but Own It.

Handling an online firestorm of negative reviews can seem like the last thing you want to do. Online business and reviews may not be your forte, especially if you are of the proponents of letting your great service/product/staff do the talking. The problem with this strategy? 88% of consumers trust online reviews as much as […]