Here in the Los Angeles area, the conversations around racial equality happening in our country in early June led to a groundswell of support for Black-owned businesses. A grassroots-style campaign began to highlight
The worst hack in Twitter history was carried out by a seventeen-year-old by the name of Graham Ivan Clark. Clark infiltrated accounts belonging to Jeff Bezos, Barack Obama, Kanye West, and many more,
It’s no secret that your online reviews matter. The first-hand experiences of your customers explaining what you did right and how well you did it, in tandem with their 5-star ratings, go a
In 2019, Newsweek began its annual collaboration with Statista, an online data and statistics company, to collect information and produce its annual list of top-rated businesses for customer service. Each year, the survey
Corporate Social Responsibility, or CSR, is not a new idea, and its importance as part of a brand’s strategy seems to grow every year. Communication professionals and marketers have been aligning brands with
The experiences that your clients have with your business and share online is more than word of mouth advertising; it’s where potential customers can get a sense of the kind of service you
THE WEIGH-IN
