Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google

If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment.  We know these irritating posts feel like a sucker punch straight to the gut.

We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had

Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation?    Good news! It’s about to get even better.    Until now, you only

A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately.   According to online reports:   

Let’s face it! We live in a world entirely infatuated with data.    Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense.   Many businesses today

Let’s face it; we go to Google with all of our questions these days, and with good reason! By far the most popular search engine on the Internet, Google can tell you the