Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was
If you’ve noticed that some of your Google reviews have mysteriously disappeared, you’re not alone! A recent glitch in Google’s algorithm has affected business listings, causing reviews to vanish or review counts to
https://webpunch.com/wp-content/uploads/2024/12/Google_Maps_Search.mp4 Google continues to upgrade user experiences by rolling out search queries right in Google Maps! What does this mean? While most online users head to Google’s search bar to ask a question,
A tale as old as the inception of online reviews: You’ve been sucker punched by a negative Yelp review, and what’s worse? You have no idea who it’s from. Shrouded in mystery, anonymous
Why Google Reviews Go Missing If you’ve noticed a Google review disappear from your Google Business Profile (GBP) in the past year, you’re not alone. Much like plumbing the dark recesses of outer
In this day and age, it’s imperative to have a verified business profile—your Google Business Profile (GBP). When your business is verified, your current and potential customers can interact with your business online,
Photo by Mitchell Luo on Unsplash It’s an exciting day! You decided to claim your business on Google! But wait. Now you have to verify your listing, as well? We understand—you’re absolutely ready
THE WEIGH-IN
