It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google

If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment.  We know these irritating posts feel like a sucker punch straight to the gut.

We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had

Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation?    Good news! It’s about to get even better.    Until now, you only

A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately.   According to online reports:   

Let’s face it! We live in a world entirely infatuated with data.    Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense.   Many businesses today

Let’s face it; we go to Google with all of our questions these days, and with good reason! By far the most popular search engine on the Internet, Google can tell you the

The wind is biting, the stores are stocked to the brim with tons of products on sale, and all you want to do is curl up with a thick blanket and a warm

We all know the obvious damage an unhappy customer can do to a business’s reputation. They can leave bad reviews or ratings on websites that potential clients see before deciding to use your