Photo by Mitchell Luo on Unsplash It’s an exciting day! You decided to claim your business on Google! But wait. Now you have to verify your listing, as well? We understand—you’re absolutely ready
It’s no secret that your online reviews matter. The first-hand experiences of your customers explaining what you did right and how well you did it, in tandem with their 5-star ratings, go a
We are one step closer to having reviews and responses back on Google! After a two-week suspension of many of their business-focused services due to COVID-19, Google is now allowing business owners to
Quick! What’s the first thing that pops into your head when someone asks you this question: What is your business known for?” Are you able to articulate the elusive “it” that makes
Remember the Staples commercial that featured the Easy button? It seems that today’s customers really do want things to be that easy and they don’t want to spend too much time trying to
What if we told you there’s a free and user-friendly way for your customers and potential customers to contact your business at any time? No more missed voicemails, no more call-center mishaps—just an
You no longer have to hide your love of using emojis in a professional setting: They could help your business improve its Google Search rankings.
Google Posts and Your Business Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you’re wondering exactly what customer engagement is,
Google My Business is just one of countless, free programs developed by search engine behemoth Google that is available to help businesses expand their customer engagement and outreach. It’s such an important and
Home device technology like Amazon Echo and Google Home are becoming more and more intertwined with the functionality of your home. Later in this article, we’ll put Alexa and Google Home to the test by asking
Photo by Mitchell Luo on Unsplash It’s an exciting day! You decided to claim your business on Google! But wait. Now you have to verify your listing, as well? We understand—you’re absolutely ready
Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
THE WEIGH-IN
