Our relationship with Google isn’t quite as tumultuous as that of Rhett Butler and Scarlett O’Hara, but there does seem to be a touch of drama with their ever-changing processes. Because we actually
As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on
Welcome to WebPunch’s school of Online Reputation Management. Again, I’m your professor, Matt Jones and I’m here to talk about something that’s guaranteed to excite you if you’re a service-based business who works
Google’s shaking things up for small businesses . . . again. What’s new though, right? That monster really likes to tinker. Now it’s quietly pushing and testing its Google Guarantee (GG), which is
Seeing is believing – at least that’s what the old adage says. But did you know that the actual quote doesn’t end there? The quote from 17th-century English clergyman, Thomas Fuller, in its
When you think about how life has changed over the years and how technology has advanced, what word comes to you?
As Reputation Defenders at WebPunch, our team is on a first-name basis with Google. We’re known for being super savvy when it comes to understanding the online review environment and comprehending the
Every year, with the exception of last year, SEO company MOZ has released its survey results of online businesses’ top ranking factors. It’s a useful tool when companies want to see how these
No More Review Snafus! The WebPunch team is all about innovation, change, and forward thinking. In the digital marketing and online reputation management arena, things are constantly changing; whether it’s huge product overhauls
Two weeks ago we talked about how Google Local Search is now incorporating Ads in the top listings that comes up during a local search. Today we share what that actually looks like
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was
It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small
Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google
THE WEIGH-IN
