Each year, Apple fans wait with eager anticipation for the new iOS to become available for download on the iPhone. This year, iOS 14 has arrived with some really great new features, including
Dear Yelp, Last week some of our clients were visiting Denver and I took them out for lunch. It seemed the perfect opportunity to conduct a Yelp experiment so I made sure that
Happy summer, everyone. It’s Matt Jones, your Review and Reputation Management Specialist, here to talk to you about everyone’s favorite directory that we like to hate, and that is Yelp. Several months ago,
Are we in the midst of the beginning of the end for retail?
Welcome, my beloved students, to WebPunch’s School of Online Reputation Management. I am your professor, as always, Matt Jones, here to drop some knowledge about the latest in online reputation management. Let’s
Today’s online reviews are yesterday’s word of mouth referrals. But one review site you may have heard of called Yelp could be ruining that.
So we’ve told you about Disappearing Reviews on Yelp and have shown you the Hierarchy of Yelp from the standpoint of consumers; but all of this is meaningless if your business hasn’t made
Make sure your Yelp views do not get filtered and put into Yelp’s “Not Recommended” folder. I’m Matt Jones, I’m your professor of reputation knowledge and I’m here to talk to you more
Let’s talk about Yelp! So…Your company has been doing great work and your satisfied customers want to post a great review for your company on Yelp. Fantastic! Satisfied Customer posts her 5-star review
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was
It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small
Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google
If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment. We know these irritating posts feel like a sucker punch straight to the gut.
We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had
THE WEIGH-IN
