In an effort to help local businesses better connect with their customers, Facebook decided to do some remodeling. You may have noticed that your Facebook Business Page looks a bit different than it
Facebook is a major player when it comes to a business’s overall marketing strategy. With almost 2 billion users, Facebook is an easy-to-use platform with high visibility, making it convenient for a company
A long time ago in a galaxy far, far away, Facebook started shaking things up. Maybe you’ve already heard rumblings of Facebook’s latest newsfeed revisions and we’re sensing that it’s becoming harder for
Earlier this week we introduced you to Google Business Virtual Tours. There’s nothing more important than sharing the story of your business with existing and potential consumers. Today we want to let you
Unofficial Facebook pages; do you know what they are? Do you know why they’re a problem? Do you know how to get rid of them? I’m Matt Jones with WebPunch and today we’re
It’s not uncommon for a business to have an Unofficial Facebook page—it’s also common for such pages to frustrate and annoy business owners. An Unofficial Facebook page is a business page that appears
Facebook is much more than just adorable cat videos and workout selfies. Facebook allows clients to interact with brands in a way that would’ve been impossible ten years ago. In fact, a recent
Spread the love and get some love by launching your next Facebook campaign. Get creative and bring your audience closer. Last October we celebrated National Women’s Small Business Month by highlighting successful businesswomen
If you’re looking for the most online review love, head to Facebook. According to a WebPunch study, Facebook garners 38% of business reviews, a close second to Google’s 41%. Of those reviews,
Facebook Unofficial Pages are real and they can wreak havoc on your online reputation. These pages are coming from one of two avenues: a Facebook user creates a page with the name of
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
THE WEIGH-IN
