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10 Aug Facebook Fixer-Upper: 5-Star Reviews Become Recommendations

Posted by: Karin Siccardi

In an effort to help local businesses better connect with their customers, Facebook decided to do some remodeling. You may have noticed that your Facebook Business Page looks a bit different than it did last week. The Reviews tab has gotten a makeover and is now called Recommendations. However, your Facebook Business Page may still say Reviews because Facebook is still working on this transition.

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27 Jul Manage Your Brand with Facebook Locations

Posted by: Matthew Van Deventer

Facebook is a major player when it comes to a business’s overall marketing strategy. With almost 2 billion users, Facebook is an easy-to-use platform with high visibility, making it convenient for a company to effectively communicate with its customer base.

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09 Mar 5 Ways Your Business Can Fulfill its Destiny Despite Facebook’s New Algorithm

Posted by: Karin Siccardi

A long time ago in a galaxy far, far away, Facebook started shaking things up. Maybe you’ve already heard rumblings of Facebook’s latest newsfeed revisions and we're sensing that it’s becoming harder for everyone to keep up with the many changes that all these review sites keep throwing our way. WebPunch is here to help you nagivate these disturbances in the force.

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13 Oct Facebook Live Videos

Posted by: Karin Siccardi

Earlier this week we introduced you to Google Business Virtual Tours. There’s nothing more important than sharing the story of your business with existing and potential consumers. Today we want to let you know about another avenue you can take that is even more simple and…...wait for it…..FREE. You can’t beat free!

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19 Sep Unofficial Facebook Pages [VIDEO]

Posted by: Matt Jones

Unofficial Facebook pages; do you know what they are? Do you know why they're a problem? Do you know how to get rid of them? I'm Matt Jones with WebPunch and today we're going to be discussing Facebook unofficial pages. Unofficial Facebook pages are pages that are created by Facebook without your permission, and usually they were created because someone went to check in to your business and your business didn't have a listing. So Facebook said, "Hey, people have an interest in this business. I am going to go ahead and create a page for them."

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12 Jun A Guide To Knocking Out Unofficial Facebook Pages

Posted by: Matthew Van Deventer

It’s not uncommon for a business to have an Unofficial Facebook page—it’s also common for such pages to frustrate and annoy business owners. An Unofficial Facebook page is a business page that appears to be a legitimate page for your company only it wasn't created by you, it contains incorrect information, and it isn’t active or updated. These pages are problematic because they are a poor representation of your business’s social outreach.

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16 Mar Use Facebook Reviews to Knockout Your Competition

Posted by: Matt Jones

Facebook is much more than just adorable cat videos and workout selfies. Facebook allows clients to interact with brands in a way that would’ve been impossible ten years ago. In fact, a recent survey of 2,500 consumers by Google, Ogilvie and TNS found that Facebook was one of the top 10 influencers in consumer purchase decisions (Herbstmarketing.com). One of the most powerful tools available to the public is the ability to post reviews on a company'sFacebook page.

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20 Feb Spread the Love with Facebook Campaigns

Posted by: Matthew Van Deventer

Spread the love and get some love by launching your next Facebook campaign. Get creative and bring your audience closer. Last October we celebrated National Women's Small Business Month by highlighting successful businesswomen that inspire us. We wrote about where they came from, what they are...

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07 Feb Online Reputation is for Lovers: Featuring Facebook

Posted by: Matthew Van Deventer

If you’re looking for the most online review love, head to Facebook.

According to a WebPunch study, Facebook garners 38% of business reviews, a close second to Google’s 41%. Of those reviews, 92.1% of them are four or five-star ratings—that’s some love.

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28 Apr Facebook Unofficial Pages, They’re a Problem!

Posted by: Melissa Hall

Facebook Unofficial Pages are real and they can wreak havoc on your online reputation.

These pages are coming from one of two avenues: a Facebook user creates a page with the name of your business that exists in tandem with your official page, or a page gets created by Facebook because you don’t currently have one. Where Facebook is getting this information is pretty nebulous, but it’s happening and it’s affecting business’ online reputations!

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