Facebook Unofficial Pages are real and they can wreak havoc on your online reputation. These pages are coming from one of two avenues: a Facebook user creates a page with the name of
If you’re like a lot of brands, you may be at a loss as to how to be proactive at generating online reviews. Aside from reaching out individually to every customer and every
When local listings and social media come together, the result can be a real knockout. Foursquare has been one of the biggest contenders in this fight, using its local search and discovery service to carve a real niche in the marketplace.
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
THE WEIGH-IN
