Business Listings

15 Sep Listing Mania: An Overview of Listing Sites Outside of Facebook, Yelp, and Google

Posted by: Natalie Jones

By now, you know how important it is to keep your reputation in good shape on Google, Yelp, and Facebook. But there are so many other sites out there where customers can rate your services and share their experiences with potential new clients. How do...

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27 Aug Google My Business Adds “Black-Owned Business” Attribute

Posted by: Jon Frisch

Here in the Los Angeles area, the conversations around racial equality happening in our country in early June led to a groundswell of support for Black-owned businesses. A grassroots-style campaign began to highlight Black-owned businesses by which LA neighborhood they were located in, and I...

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12 Oct Guide to Google My Business Description and Services

Posted by: Karin Siccardi

Quick! What’s the first thing that pops into your head when someone asks you this question: What is your business known for?” Are you able to articulate the elusive “it” that makes your company what it is? Can you describe in just a few sentences what your...

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08 Oct Guide to Google My Business Questions & Answers

Posted by: Karin Siccardi

Remember the Staples commercial that featured the Easy button? It seems that today’s customers really do want things to be that easy and they don’t want to spend too much time trying to track down a business that suits their needs. They’ve got questions and savvy companies have answers. Wouldn’t it be great if your customers and potential customers could easily get answers to questions they have? Wouldn’t it also be great if you didn’t have to field the same questions over and over again? We have the answer - or rather, Google has the answer!

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06 Sep Guide to Google My Business Posts

Posted by: Karin Siccardi

Google Posts and Your Business

Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you're wondering exactly what customer engagement is, you're not alone. Clarabridge describes it this way:

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28 Sep Guide to Google My Business Messaging

Posted by: Karin Siccardi

What if we told you there's a free and user-friendly way for your customers and potential customers to contact your business at any time? No more missed voicemails, no more call-center mishaps—just an easy way for them to get a hold of your company when it’s most convenient for them.

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25 Jul Guide to Google My Business

Posted by: Matthew Van Deventer

Google My Business is just one of countless, free programs developed by search engine behemoth Google that is available to help businesses expand their customer engagement and outreach. It’s such an important and nuanced facet of online reputation and digital marketing that we’ve got our own in-house experts. These experts have come to realize that Google My Business, also referred to as GMB, has recently released a slew of features that when taken advantage of can be a boon to communicating with customers and increasing a company's online exposure.

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18 Apr VIDEO: Matt’s Potpourri of Online Listings

Posted by: Matt Jones

Welcome, my friends and students, to another edition of WebPunch's School of Online Reputation Management. As always, I'm your professor, Matt Jones. Let's talk about local listings and how your business is presented to the public when they are looking for them. There are a lot of things going on, this is kind of a potpourri episode, some highlights of certain things that have come up that you should know about as a business owner, so stay tuned.

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05 Sep Launching Google Chat for Your Business

Posted by: Karin Siccardi

When you think about how life has changed over the years and how technology has advanced, what word comes to you?

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26 Jul How to Set Up Your Business Listing on Yelp

Posted by: Karin Siccardi

So we’ve told you about Disappearing Reviews on Yelp and have shown you the Hierarchy of Yelp from the standpoint of consumers; but all of this is meaningless if your business hasn’t made its way to Yelp. Let’s backtrack a bit - we want to let you know why WebPunch believes that your business needs to have a Yelp presence. Not to sound too cliché but ...You want to be where everybody knows your name.

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