
Launching Google Chat for Your Business
When you think about how life has changed over the years and how technology has advanced, what word comes to you?

When you think about how life has changed over the years and how technology has advanced, what word comes to you?

So we’ve told you about Disappearing Reviews on Yelp and have shown you the Hierarchy of Yelp from the standpoint of consumers; but all of this is meaningless if your business hasn’t made

I have a little confession to make. I love Rand Fishkin from Moz. Yes, there is a little crush going on here! How can one not love that crazy ‘stache? Besides having a

Last month we introduced Nextdoor as a great site and app to add to the ole’ online reputation management strategy. We also talked about some of the ins and outs of the site,
We are raving about Thumbtack, the latest and greatest marketplace for service providers—we think it’s going to be the next Angie’s List. However, it may take some getting used to because its model

So what’s the deal with business listings!? Today we tackle that big and important topic & the many ways to ensure it’s all accurate, all the time. Enter Business Listing Providers. The hurdles

Did you create a profile for your Business Listing on Angie’s list, recently but you’re still not coming up in search results? Or maybe you’re a consumer looking for the best . .

Dear small to medium-sized business marketer, business developer, owner, tech officer, or that employee that “does everything around here”: It’s super important that you make sure your Google Business Listing is updated and

Yelp and Free Speech No doubt your business has a Yelp profile. Consumers check that before deciding to go to you for what they need. But what type of transparency is there for

Verifying a Facebook Page: Alright let’s get down to Business! Facebook Business that is. A question we get all the time is How to go about verifying your Facebook Page. If you

Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it

Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on

Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us

There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas

You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you

I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
THE WEIGH-IN