How do you get reviews removed on Google and Yelp? That’s the big question people always ask us and we’ve got the answers for you. My name is Matt Jones. I’m your teacher
We have great news! While many Google features are still down due to COVID-19, consumers are now able to leave reviews for businesses again. When a user submits a review, they see the
Here are your trends in online reputation management. I am Matt Jones, co-founder of WebPunch. I’d like to talk to you today about some of the tips, some of the points, some of
Hi and welcome to another episode of WebPunch’s School of Online Reputation Management. Again, I’m your host and teacher, Matt Jones, and today we’re going to tackle a pretty interesting topic. It’s how
Who likes getting the same set of questions over and over? No one, that’s who. No one ever said, “Please send me the same survey, over and over again for as long as
In Iceland, it is now illegal to pay men more than women.
Socrates, our favorite Greek philosopher, is known and revered for the Socratic Method, but did you know that he’s also the author of one of the shortest and sweetest phrases we’ve all heard?
Name: Matthew Gray Company: The Rocky Mountain Innovation Lab Title: Executive Director, Coach and Strategist Professional Background: Community service and leadership programming in colleges, teaching leadership courses, consultant Alma Mater: The Johnston
Employees itching to get home? Do they have a bad case of twitchy legs, bouncing up and down on their toes in end-of-day anxiety? Maybe they’re sedentary, sitting at the desk all day
In January food and beer sales take a dive and gym and yoga studios see more business. The world is eager to start the new year off right, take advantage of a fresh
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
THE WEIGH-IN
