Online Reputation Management

Don’t Catch Survey Fatigue

Who likes getting the same set of questions over and over? No one, that’s who. No one ever said, “Please send me the same survey, over and over again for as long as

Read More »

Know Thyself and Know Thou Team

Socrates, our favorite Greek philosopher, is known and revered for the Socratic Method, but did you know that he’s also the author of one of the shortest and sweetest phrases we’ve all heard?

Read More »

Q & A with Executive Coach and Strategist, Matt Gray

  Name: Matthew Gray Company: The Rocky Mountain Innovation Lab Title: Executive Director, Coach and Strategist Professional Background: Community service and leadership programming in colleges, teaching leadership courses, consultant Alma Mater: The Johnston

Read More »

Google Glitches and Mayhem: Google Reviews

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was

Read More »

Social Media Trends for 2023

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

Read More »

How to Get Online Reviews

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google

Read More »

Facebook Spam Reviews On The Rise

If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment.  We know these irritating posts feel like a sucker punch straight to the gut.

Read More »