Ho, ho, ho, yawls! Have we got a treat for you: Santa’s eight reindeer. Have you ever really known them? Like really gotten to understand them? While we didn’t have drinks with them
A company’s front-facing image is more often than not the conversation around its brand. But what about a company’s employment brand?
Merry Christmas, WebPunchers. I’m Matt Jones, your Professor of Online Reputation Management. It is Christmas time, a time of year those of us at WebPunch look forward to. I wanted to start
Some animals hibernate during the holiday season, but we humans just eat right through it. Fine by me! The last couple of holiday seasons I’ve taken it upon myself to relieve my folks
“It’s better to give than to receive.” Jesus himself spoke these words and since Christmas is this month, we’ve been pondering these words as they relate to the concept of paying it forward.
Reflect upon your present blessings, of which every man has plenty; not on your past misfortunes, of which all men have some.” —Charles Dickens As we prepare to celebrate Thanksgiving this month, we’ve
Conversation topics at parties don’t usually include Online Reputation Management software unless you’re at an Online Reputation Management (ORM) conference in Cancun (which totally happens!). The software should, however, top the list of things
Ah, Happy Halloween, WebPunchers. It’s Matt Jones coming at you with a special Halloween edition of WebPunches School of Online Reputation Management. Let’s talk a little bit about Halloween and horror movies and
There is a zen proverb that states, “It takes a wise man to learn from his mistakes but an even wiser man to learn from others.” I like to get inspired and hear
Your mission, should you choose to accept it, is to pick up several hundred balls and start juggling. Higher! More! What? You haven’t been trained in the fine art of juggling? Carrying too
Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
THE WEIGH-IN
