Customer Feedback is Shaping your Brand Traditional marketing has, in the past, been a series of very prescribed messages and controlled delivery over an email, website or social outlet. But these messages are
Your step by step guide to getting a review with foul or nasty language removed from Facebook, Google or Yelp. Know that it’s pretty hard to get a review taken down unless it truly aligns with the review forum’s guidelines. But if that’s the case – here’s what to do!
You’re just too good to be true…even when it comes to your business reviews! A common misconception when managing your online reviews is that getting all 5 star reviews is the end goal.
Many reviews get placed in Yelp’s “not currently recommended” folder. Yelp doesn’t disclose why reviews get sent to this review limbo land but it can be frustrating to both legitimate reviewers and businesses alike. We were curious so we looked at well over 1,000 reviews in different areas of the country and in different industries to try and get an understanding of who gets their reviews placed in this folder and why that may be. Here is what we found:
Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation? Good news! It’s about to get even better. Until now, you only
A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately. According to online reports:
Let’s face it! We live in a world entirely infatuated with data. Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense. Many businesses today
Let’s face it; we go to Google with all of our questions these days, and with good reason! By far the most popular search engine on the Internet, Google can tell you the
The wind is biting, the stores are stocked to the brim with tons of products on sale, and all you want to do is curl up with a thick blanket and a warm
We all know the obvious damage an unhappy customer can do to a business’s reputation. They can leave bad reviews or ratings on websites that potential clients see before deciding to use your