Welcome Web Punch Nation. I am Matt Jones, your host. It might look a little different today because I was out taking some photos in Canada this last weekend and I dropped a
Welcome, WebPunchers, to another edition of WebPunch’s School of Online Reputation Management. I am your host and professor, Matt Jones. What’s been going on lately? Gosh, I just got back from Europe where
“I did it!” my mind yelped as I basked in the glow of Google’s digital fireworks exploding on my mac, parading me as a great adventurer and popular man about town.
Google is every business’s friend. They may switch things up regularly and make businesses jump through hoops when it comes to search rankings, but Google is still a much-needed bestie.
To coincide with International Women’s Day, Google did something amazing. They created an icon on Google Business pages where you can advertise your business as being owned or led by women.
Our relationship with Google isn’t quite as tumultuous as that of Rhett Butler and Scarlett O’Hara, but there does seem to be a touch of drama with their ever-changing processes. Because we actually
As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on
Welcome to WebPunch’s school of Online Reputation Management. Again, I’m your professor, Matt Jones and I’m here to talk about something that’s guaranteed to excite you if you’re a service-based business who works
Google’s shaking things up for small businesses . . . again. What’s new though, right? That monster really likes to tinker. Now it’s quietly pushing and testing its Google Guarantee (GG), which is
Seeing is believing – at least that’s what the old adage says. But did you know that the actual quote doesn’t end there? The quote from 17th-century English clergyman, Thomas Fuller, in its
Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation? Good news! It’s about to get even better. Until now, you only
A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately. According to online reports:
Let’s face it! We live in a world entirely infatuated with data. Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense. Many businesses today
Let’s face it; we go to Google with all of our questions these days, and with good reason! By far the most popular search engine on the Internet, Google can tell you the
The wind is biting, the stores are stocked to the brim with tons of products on sale, and all you want to do is curl up with a thick blanket and a warm
We all know the obvious damage an unhappy customer can do to a business’s reputation. They can leave bad reviews or ratings on websites that potential clients see before deciding to use your
THE WEIGH-IN
