You no longer have to hide your love of using emojis in a professional setting: They could help your business improve its Google Search rankings.
Google Posts and Your Business Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you’re wondering exactly what customer engagement is,
Google My Business is just one of countless, free programs developed by search engine behemoth Google that is available to help businesses expand their customer engagement and outreach. It’s such an important and
Home device technology like Amazon Echo and Google Home are becoming more and more intertwined with the functionality of your home. Later in this article, we’ll put Alexa and Google Home to the test by asking
If you’re a business that takes the time to respond to your Google reviews, there is good news afloat! Google just announced that it will now notify a reviewer when a business has
Welcome Web Punch Nation. I am Matt Jones, your host. It might look a little different today because I was out taking some photos in Canada this last weekend and I dropped a
Welcome, WebPunchers, to another edition of WebPunch’s School of Online Reputation Management. I am your host and professor, Matt Jones. What’s been going on lately? Gosh, I just got back from Europe where
“I did it!” my mind yelped as I basked in the glow of Google’s digital fireworks exploding on my mac, parading me as a great adventurer and popular man about town.
Google is every business’s friend. They may switch things up regularly and make businesses jump through hoops when it comes to search rankings, but Google is still a much-needed bestie.
To coincide with International Women’s Day, Google did something amazing. They created an icon on Google Business pages where you can advertise your business as being owned or led by women.
Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
THE WEIGH-IN
