Welcome Web Punch Nation. I am Matt Jones, your host. It might look a little different today because I was out taking some photos in Canada this last weekend and I dropped a
Welcome, WebPunchers, to another edition of WebPunch’s School of Online Reputation Management. I am your host and professor, Matt Jones. What’s been going on lately? Gosh, I just got back from Europe where
“I did it!” my mind yelped as I basked in the glow of Google’s digital fireworks exploding on my mac, parading me as a great adventurer and popular man about town.
Google is every business’s friend. They may switch things up regularly and make businesses jump through hoops when it comes to search rankings, but Google is still a much-needed bestie.
To coincide with International Women’s Day, Google did something amazing. They created an icon on Google Business pages where you can advertise your business as being owned or led by women.
Our relationship with Google isn’t quite as tumultuous as that of Rhett Butler and Scarlett O’Hara, but there does seem to be a touch of drama with their ever-changing processes. Because we actually
As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on
Welcome to WebPunch’s school of Online Reputation Management. Again, I’m your professor, Matt Jones and I’m here to talk about something that’s guaranteed to excite you if you’re a service-based business who works
Google’s shaking things up for small businesses . . . again. What’s new though, right? That monster really likes to tinker. Now it’s quietly pushing and testing its Google Guarantee (GG), which is
Seeing is believing – at least that’s what the old adage says. But did you know that the actual quote doesn’t end there? The quote from 17th-century English clergyman, Thomas Fuller, in its
If you have a teenage son or daughter, you know the easiest way to reach them is through text. While teenagers are notoriously hard to reach, even they are susceptible to statistics. The
Since 2018, studies have indicated that 97% of businesses believe that online reputation management is essential. Yet only 3% of all businesses devote time or resources to protect their reputation. Why is that?
Every business owner that WebPunch partners with wants to get more reviews, and we’re happy to deliver! Our tools and expertise help to make their feedback and review dreams come true. As with
Real estate is a tough business. No one needs to tell you that. It takes hard work and dedication to build up a word-of-mouth reputation, and for the lucky ones who have it,
To understand the needs of your customers, you need accurate data. Bridge the gap between your brand and your customers through NPS surveys. When you ask the typical person about a personal transformation
If you look at Amazon’s Leadership Principles, you’ll notice the very first one is all about how great leaders are customer-obsessed. It shouldn’t come as a shock to anyone, as the retail giant
THE WEIGH-IN
