Google

VIDEO: Google + Review Gating

Welcome, WebPunchers, to another edition of WebPunch’s School of Online Reputation Management. I am your host and professor, Matt Jones. What’s been going on lately? Gosh, I just got back from Europe where

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How Google Strokes Egos

“I did it!” my mind yelped as I basked in the glow of Google’s digital fireworks exploding on my mac, parading me as a great adventurer and popular man about town.

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Frankly, Google, We Don’t Give a Damn

Our relationship with Google isn’t quite as tumultuous as that of Rhett Butler and Scarlett O’Hara, but there does seem to be a touch of drama with their ever-changing processes. Because we actually

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What Are Google Local Guides?

As our Review Response Team has been managing online reviews, we’ve noticed an increase of something on Google called Local Guides. What are they? What does this mean? Do people need guidance on

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Google Guarantee [VIDEO]

Welcome to WebPunch’s school of Online Reputation Management. Again, I’m your professor, Matt Jones and I’m here to talk about something that’s guaranteed to excite you if you’re a service-based business who works

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Google’s “Google Guarantee”

Google’s shaking things up for small businesses . . .  again.  What’s new though, right? That monster really likes to tinker. Now it’s quietly pushing and testing its Google Guarantee (GG), which is

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Why It’s A No-No To Buy Reviews

What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into

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Google Glitches and Mayhem: Google Reviews

In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was

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Social Media Trends for 2023

It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small

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How to Get Online Reviews

Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google

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