Since 2018, studies have indicated that 97% of businesses believe that online reputation management is essential. Yet only 3% of all businesses devote time or resources to protect their reputation.  Why is that? 

Every business owner that WebPunch partners with wants to get more reviews, and we’re happy to deliver! Our tools and expertise help to make their feedback and review dreams come true. As with

Real estate is a tough business. No one needs to tell you that.  It takes hard work and dedication to build up a word-of-mouth reputation, and for the lucky ones who have it,

To understand the needs of your customers, you need accurate data. Bridge the gap between your brand and your customers through NPS surveys. When you ask the typical person about a personal transformation

If you look at Amazon’s Leadership Principles, you’ll notice the very first one is all about how great leaders are customer-obsessed. It shouldn’t come as a shock to anyone, as the retail giant

How is your relationship — with your customers?  If you’re not sure, here’s a fun yet educational experiment. Have a close friend ask Google for “_________ service near me” and see what results