Picture this: you’re taking that special someone to a restaurant you’ve never been to before, though two of your coworkers have given you their confident recommendations. You search the restaurant online and find
Remember when you were young, and you would use words and phrases that were cool among you and your friends, then suddenly, you caught your parents using the lingo? Every ounce of cool
Well, it finally happened: you Googled your company only to find out that your star rating isn’t as shiny as you thought it would be. There are mixed reviews. There are bad reviews.
By now, you know how important it is to keep your reputation in good shape on Google, Yelp, and Facebook. But there are so many other sites out there where customers can rate
In today’s world, a business’ Net Promoter Score (NPS) is one of the best ways to measure the average customer experience. NPS is calculated by taking data from simple one-question surveys completed by
In today’s increasingly digital world, online reviews are the lifeblood of every business. Consumers are becoming more wary of which brands they use. Without reviews attached to business, regardless of true quality, a
THE WEIGH-IN
