Google is making it more convenient to post reviews for Google Local business. In the past, Google forced would-be reviewers to sign up for a full-blown Google+ account if they wanted to review a business.
You’re just too good to be true…even when it comes to your business reviews! A common misconception when managing your online reviews is that getting all 5 star reviews is the end goal.
Negative reviews are a part of doing business and always have been. However, in this technological age they are more visible, more urgent, and can cause greater damage than before. That’s why it
Responding to online reviews that critique your business can seem a bit daunting for many business owners. If the review is negative, should you explain your side of the story in a public forum? If
By now, you know how important it is to keep your reputation in good shape on Google, Yelp, and Facebook. But there are so many other sites out there where customers can rate
In today’s world, a business’ Net Promoter Score (NPS) is one of the best ways to measure the average customer experience. NPS is calculated by taking data from simple one-question surveys completed by
In today’s increasingly digital world, online reviews are the lifeblood of every business. Consumers are becoming more wary of which brands they use. Without reviews attached to business, regardless of true quality, a
It’s time to explore a topic WebPunch loves, the all-important Net Promoter Score (NPS). As a savvy business owner, you are likely aware of the methods and standards that help gauge your customer
During the holiday season, it’s hard not to think about “A Christmas Carol,” Charles Dickens’ famous story about the curmudgeonly Ebenezer Scrooge, but high school honors English students are probably also familiar with
Google recently announced that they’re going to add a new ranking factor to their algorithm, starting in 2021! This new factor is called Core Web Vitals, and understanding what it is can help
THE WEIGH-IN
