Oh man, that dang internet is noisy—Information galore. Companies and personalities have websites priced in the tens of thousands of dollars. Everyone has the best product, the most sought-after service, and everyone is
Look no further you vigilant online reputation masters! If your Google or Yelp page is plagued by a review that contains false or inappropriate information, you do have options. We will show you step-by-step
Handling an online firestorm of negative reviews can seem like the last thing you want to do. Online business and reviews may not be your forte, especially if you are of the proponents
Should you try to Verify Twitter for your Business? For the longest time the only Twitter Accounts that could earn that pretty blue and white Badge or verification were the real high profile
Customer Feedback is Shaping your Brand Traditional marketing has, in the past, been a series of very prescribed messages and controlled delivery over an email, website or social outlet. But these messages are
Summer is in full swing which means now more than ever people are ditching their desktops and using their smartphones to connect, shop and find what they need. Mobile used to be “the
Let’s talk Google Rankings There are plenty of reasons to respond to all your customer reviews (if you need a quick reminder why, just look here and here). It’s an awesome way to
Responding to Online Reviews with Sincerity and Success As a business owner, this question comes up almost every day: How should I respond to online reviews? You’ve got plenty of resources telling you
Your step by step guide to getting a review with foul or nasty language removed from Facebook, Google or Yelp. Know that it’s pretty hard to get a review taken down unless it truly aligns with the review forum’s guidelines. But if that’s the case – here’s what to do!
The relationship that your company fosters with your current client base is important. Putting effort into the customer connection pays off as it resolves doubts, boosts enthusiasm for what you do and helps the patrons of your business spread the word about what a great brand you have built.
One of the best ways a company can build a relationship with it’s clientele is to respond to the reviews they post online. When you respond to reviews, you demonstrate that you are actively listening and taking action to the needs, requests and accolades that your customers bring to light in public forums about your brand. This two-way conversation can do wonders for your online reputation.
Did you know that according to a WebPunch study, 41% of consumers who are looking for a local business go to online review sites like Google and Facebook? If you have a Google
If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment. We know these irritating posts feel like a sucker punch straight to the gut.
We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had
Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation? Good news! It’s about to get even better. Until now, you only
A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately. According to online reports:
Let’s face it! We live in a world entirely infatuated with data. Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense. Many businesses today
THE WEIGH-IN
