We’re pretty sure that everyone’s heard of the Golden Rule but just in case, here it is: Treat others the way you want to be treated.
The millennial generation is a wily bunch! (Trust me, I’m one of them.) They are restless, always on the move and usually looking for something new, exciting and adventurous. If they aren’t running
We all get in those habits: Pre-populated emails, ‘call this line’ for help, shortcuts here and there that SHOULD make things easier and faster for all, right? We think we are totally helping out
DOWNLOAD YOUR FREE Celebrate Your Customers Templates HERE Simply Open the PDFs in Adobe Acrobat and select “Edit PDF”. Than swap out the text and graphics with your own and post to
Delight your Customers with “Easy” We recently talked about ‘Delighting your Customers’ and why the strategy is not a good way to garner customer loyalty. Dang you might say! “That’s an integral party
Picture this—you start hearing through the grapevine that people are finding your business on Yelp and writing reviews, but you don’t have access to the page, or maybe you didn’t even realize it
Here’s the latest on these relentless spammers. Have you seen the surge in Facebook spam reviews lately? As we’ve ushered in the new year, it appears Facebook spammers have decided to jump on
Introducing: WebPunch’s New Innovative Tool for Increasing Online Business Reviews & Empowering Employees We are proud to introduce WebPunch’s newest heavyweight game-changer! Entering the arena this February, ladies and gentlemen, please join us
There are a wide range of metrics you can use to learn about your customers’ experience. NPS and online reviews are two popular tools that measure this, but NPS feedback is internal, whereas
You’ve created your Google Business Profile (GBP) and verified your business—congratulations! Amazing reviews about your business should be rolling in any minute! In fact, you know that a customer reviewed you—they told you
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
THE WEIGH-IN
