We’re pretty sure that everyone’s heard of the Golden Rule but just in case, here it is: Treat others the way you want to be treated.
The millennial generation is a wily bunch! (Trust me, I’m one of them.) They are restless, always on the move and usually looking for something new, exciting and adventurous. If they aren’t running
We all get in those habits: Pre-populated emails, ‘call this line’ for help, shortcuts here and there that SHOULD make things easier and faster for all, right? We think we are totally helping out
DOWNLOAD YOUR FREE Celebrate Your Customers Templates HERE Simply Open the PDFs in Adobe Acrobat and select “Edit PDF”. Than swap out the text and graphics with your own and post to
Delight your Customers with “Easy” We recently talked about ‘Delighting your Customers’ and why the strategy is not a good way to garner customer loyalty. Dang you might say! “That’s an integral party
I once heard that the best way to incite a rant was to invite a business owner to lunch and casually bring up Yelp. The international platform that attracts more than 178 million
What you’ll learn in this piece: The legality of buying reviews How buying reviews violate content guidelines How you may lose trust and credibility by posting bogus content It’s tempting to buy into
What you’ll learn in this piece: What an online reputation and online presence are; Methods for improving your online reputation management strategy; and How WebPunch can help What’s it all about, Alfie? Imagine
Big Tech has done it again. Google has changed what was working to something a little different and a little less user-friendly. BrightLocal made a Twitter survey about this adjustment and found that
In November of 2022, distraught business owners frantically filled Google forums as they awoke to find all of their hard-earned reviews had disappeared overnight. The only thing these businesses had in common was
It’s hard to compete in the social media arena, especially as a small business. Everyone wants eyeballs on their content, and bigger brands always seem to have the advantage. So how do small
THE WEIGH-IN
