
Happy Employees = Better Customer Engagement & Online Reputation
We’re pretty sure that everyone’s heard of the Golden Rule but just in case, here it is: Treat others the way you want to be treated.
We’re pretty sure that everyone’s heard of the Golden Rule but just in case, here it is: Treat others the way you want to be treated.
The millennial generation is a wily bunch! (Trust me, I’m one of them.) They are restless, always on the move and usually looking for something new, exciting and adventurous. If they aren’t running
We all get in those habits: Pre-populated emails, ‘call this line’ for help, shortcuts here and there that SHOULD make things easier and faster for all, right? We think we are totally helping out
DOWNLOAD YOUR FREE Celebrate Your Customers Templates HERE Simply Open the PDFs in Adobe Acrobat and select “Edit PDF”. Than swap out the text and graphics with your own and post to
Delight your Customers with “Easy” We recently talked about ‘Delighting your Customers’ and why the strategy is not a good way to garner customer loyalty. Dang you might say! “That’s an integral party
If you have a teenage son or daughter, you know the easiest way to reach them is through text. While teenagers are notoriously hard to reach, even they are susceptible to statistics. The
Since 2018, studies have indicated that 97% of businesses believe that online reputation management is essential. Yet only 3% of all businesses devote time or resources to protect their reputation. Why is that?
Every business owner that WebPunch partners with wants to get more reviews, and we’re happy to deliver! Our tools and expertise help to make their feedback and review dreams come true. As with
Real estate is a tough business. No one needs to tell you that. It takes hard work and dedication to build up a word-of-mouth reputation, and for the lucky ones who have it,
To understand the needs of your customers, you need accurate data. Bridge the gap between your brand and your customers through NPS surveys. When you ask the typical person about a personal transformation
If you look at Amazon’s Leadership Principles, you’ll notice the very first one is all about how great leaders are customer-obsessed. It shouldn’t come as a shock to anyone, as the retail giant
THE WEIGH-IN