Calling all Business Owners, Franchise Owners, Marketing Managers, CEOs, Operations Managers, Agency Owners, Administrators, well….you get the idea.
As Reputation Defenders at WebPunch, our team is on a first-name basis with Google. We’re known for being super savvy when it comes to understanding the online review environment and comprehending the
We’re back! It’s Rachel and Karin, your favorite Reputation Defenders at your service. We’ve just stepped out of the ring to share some inside-the-ropes information about Yellow Pages.
Before we dive into the nitty-gritty of why you shouldn’t review your own company online, let’s first lay some groundwork. You already know that the reputation of your company should be one of
We’ve got some great examples of businesses responding to reviews. Below are some online reviews from business owners that will make you go WOW. Some are funny, some are aggressive and some are just downright practical
On Monday, United Airlines gave the world a great example of what NOT to do to your customers: have armed guards drag them away.
We are adding another important tool to your online reputation toolbox: Glassdoor. Most of the time, we talk about what you can do externally to bolster your business’s online reputation, like seeking customer
Get ready to pin up your reputation, because we’re with Thumbtack. Their message: Thumbtack is the easiest way to hire local professionals for absolutely anything you need done.
THIS JUST IN: Nextdoor recently started working with large and small businesses and WebPunch is excited about getting on that bus.
It’s hard to admit when we’re wrong. But sometimes, that’s just what customers want. When responding to negative online reviews, particularly those one and two-star reviews, take down your guard and don’t be
If your business is listed on Facebook, you have likely received at least one Facebook spam review or comment. We know these irritating posts feel like a sucker punch straight to the gut.
We understand your frustration. You receive a one-star, no-comment review from someone named “Fancy Pants,” and you have no way of knowing if this is an actual person or if they’ve even had
Have you noticed a spike in your leads, sales, and revenue since focusing on NPS and online review generation? Good news! It’s about to get even better. Until now, you only
A warning – it is entirely possible that a client may try to hold your business hostage by posting a negative review. We speak from experience, unfortunately. According to online reports:
Let’s face it! We live in a world entirely infatuated with data. Hey, we here at WebPunch love it! However, data for data’s sake doesn’t make much sense. Many businesses today
Let’s face it; we go to Google with all of our questions these days, and with good reason! By far the most popular search engine on the Internet, Google can tell you the
THE WEIGH-IN
